iTop Log Management
Combodo's customers only
- name:
- Itop log management
- description:
- Visualize, get and delete iTop log files without access to the system
- version:
- 1.1.0
- release:
- 2021-12-21
- itop-version-min:
- 2.7.0
- code:
- itop-log-mgmt
- diffusion:
- ITSM Designer
- php-version-max:
- PHP 7.4
Features
This extension allow you to visualize, get and delete iTop log files without access to the iTop server.
Propotype of a potential future version
Revision History
Date | Version | Description |
---|---|---|
2021-12-21 | 1.1.0 | * iTop 3.0 compatibility * removal of live display |
2020-03-31 | 1.0.3 | * Removed unused dependency
'itop-welcome-itil/2.7.0' to unlock use on non standard
datamodels * Security hardening |
2020-01-31 | 1.0.0 | First version |
Limitations
Requires at least iTop 2.7.0
Installation
Use the Standard installation process for this extension.
Configuration
No configuration parameters.
Usage
Errors
-
The
log/error.log
file has been split in weekly files. -
They can be visualized in that screen
-
You can open the content of a file in a new tab, using the icon at the end of the name
-
You can just see the content of a file by clicking on its name
-
You can download in a zip file, one or multiple logs to send them to an iTop support provider
-
You can delete manually some old logs
-
error.log from before iTop 2.7 is not split by week but renamed into
error.LEGACY.log
The setup.log is managed using the same logic as the error.log
Setup SQL queries
-
The Setup generates SQL queries which are stored in one file per Setup run.
-
Those files can be visualized, downloaded and deleted, as the error files
Log KPI
-
Each time you start the log KPI, it generates a separate file to store the results
-
Those KPI files can be visualized, downloaded and deleted, as the error files
Other logs
extensions/itop-log-mgmt.txt ยท Last
modified: 2022/08/31 17:15 (external edit)