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iTop Customization

"How to" examples
DataModel

User Interface

Automation & Ticket management

Portal Customization

Portal current limitations

Here are some of the new portal limitations that you should know when customizing it. They might change in the future.

Archived

Archived objects are never visible in any User Portals, there are no plan to change this anytime.

Organization

There is no form defined in the default Portal to display an organization, as a result all organization fields are displayed.
If you want to restrict the organization fields visible by Portal users, then you will have to define a form within an iTop extension, .

Form

Fields

Some attribute types are not editable in the Portal

  • EnumSet and TagSet
  • File and Image
  • Duration

When searching an object from an attribute of type ExternalKey or LinkedSet, the filter doesn't work on attributes of type Date / DateTime / Duration / Deadline / HTML.

Below is a screenshot of the concerned search form :

latest/customization/portal_limitations.txt ยท Last modified: 2023/10/16 16:30 (external edit)
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