:: Version 3.2.0 ::
Install and Upgrade your iTop
Intended audience
This document is targeted towards system administrators in charge of installing and/or upgrading the iTop application.
This document assumes that you have at least a basic knowledge about:
-
configuring your web server (Apache Httpd, IIS, NGINX, …),
-
PHP installation and configuration,
-
MySQL and the SQL language in general.
Prerequisites
iTop is an app based on
PHP and MySQL or MariaDB.
Users will only need a web browser with JavaScript enabled.
All details about each required component can be found below !
Users will only need a web browser with JavaScript enabled.
All details about each required component can be found below !
If you already have a LAMP
or a WAMP platform running, you can skip this part and go
directly to the next chapter !
Actually you will just need to get and unzip the iTop package, then access it though your browser : this will launch the iTop setup, which will check for all the requirements.
Actually you will just need to get and unzip the iTop package, then access it though your browser : this will launch the iTop setup, which will check for all the requirements.
Get iTop package
-
iTop Community : download the iTop package from SourceForge.
-
iTop Professional or Essential: for Combodo clients, download your package from the ITSM Designer :
-
in the Designer home screen, click on your instance's version
-
in the displayed dialog select the version you need
-
click download
-
The source code can be
downloaded or cloned from the iTop repository on
GitHub
Warning : this should be done by developers only !
Warning : this should be done by developers only !
Install iTop
Quick install on Ubuntu
(Commands on other environments)
-
Run the following commands to install iTop on Ubuntu with Apache and MariaBD:
- install.sh
-
sudo apt-get update apt-get install mariadb-server libapache2-mod-php php php-mysql php-cli php-json graphviz php-xml php-gd php-zip php-curl php-soap php-mbstring php-apcu php-ldap php-imap wget https://sourceforge.net/projects/itop/files/latest/download -O /tmp/itop.zip sudo unzip /tmp/itop.zip "web/*" -d /var/www/html/itop sudo mv /var/www/html/itop/web/* /var/www/html/itop sudo rmdir /var/www/html/itop/web sudo setfacl -dR -m u:"www-data":rwX /var/www/html/itop/data /var/www/html/itop/log sudo setfacl -R -m u:"www-data":rwX /var/www/html/itop/data /var/www/html/itop/log sudo setfacl -m u:"www-data":rwX /var/www/html/itop/ sudo mkdir /var/www/html/itop/env-production /var/www/html/itop/env-production-build /var/www/html/itop/env-test /var/www/html/itop/env-test-build sudo chown www-data: /var/www/html/itop/conf /var/www/html/itop/env-production /var/www/html/itop/env-production-build /var/www/html/itop/env-test /var/www/html/itop/env-test-build
-
Launch installation from a web browser by pointing to this url : https://myserver.mydomain.com/itop/setup and follow the Wizard
After installation :
-
Ensure the application is accessible and discover the user interface: Your first connection to iTop.
-
Create the minimum set of objects for the iTop application to be usable by your users: Follow the Implementation Guide.
Install extensions or additional modules
Each iTop Community package can be customized by adding extensions. This can be done :
-
Automatically using iTop hub : in iTop admin console, simply open “iTop Hub / Connect to iTop Hub” menu.
-
Manually:
-
Copy the modules files to the
/extensions
iTop subdirectory -
Make sure that the iTop configuration file (
config-itop.php
inconf/production
) is not read-only, -
Point your web browser to
http(s)://location_of_itop/setup
and follow the on-screen instructions.
-
Finetune the system
-
Check the multiple User Authentication Options: integration with LDAP/Active Directory, single sign-on,…
-
Understand the possible profiles and manage user accounts
-
Schedule background tasks. Mandatory for asynchronous email, scheduled backups, SLA computation…
And then check how to integrate iTop with other applications.
Upgrade iTop
3_2_0/install/start.txt · Last
modified: 2024/09/10 10:25 (external edit)