Customizing iTop
By adding existing extensions
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Check what exist and you may pick-up some in this list of published extensions and install them as documented.
By writing your own extension
Helper to create the mandatory files for a new extension.
If you have never done it:
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Refer to iTop customization mechanism to understand how to extend or modify iTop.
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Start by this step by step example, to create your first extension.
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Check iTop coding standards
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Always refer to XML Data Model Reference and XML Portal reference for XML evolutions and exact syntax.
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If you have a doubt about the sequence of PHP methods on object manipulation: CRUD methods sequentiallity
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For writing generic extensions, limiting risks of incompatibilities with other extensions, uses the extensions API.
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Other useful ressources: FontAwesome v5,…
Don't be afraid to write your
first extension, even if you are not a developer.
Many customizations can be done without a single line of PHP code
Many customizations can be done without a single line of PHP code
Get familiar with the syntax before reading
below examples
"How to" examples
Changing the Datamodel
Class, Fields & Relations
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Add a field to the Server class - 2017 - reworked in March 2023
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Define your own dictionary entries - 2019 - reworked in March 2023
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Force a field to be always mandatory - 2019 - reworked in March 2023
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Remove a field from Ticket - 2019
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Add a Dashboard on a Team - 2019 - reworked March 2023
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Define a dependency - 2021
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Add a 1:1 relationship - January 2022
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n-n reflexive & symmetrical - March 2022
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Creator of an object - April 2022
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Consolidated status - May 2022
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Add a value in a TagSet - May 2022
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Add a Log entry in PHP - March 2023
Lifecycle: state, transition, stopwatch
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Add state and transition - reworked in February 2023
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Count time spent in a state - reworked in February 2023
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Notify after a delay in a state - February 2023
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Add a lifecycle on Physical Device - 2019 - reworked March 2023
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Force a field to be mandatory by lifecycle - 2019 - reworked March 2023
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Execute actions on transition - reworked in March 2023
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Predefined methods usable on transition - Nov 2021
Authentication and rights
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Create new Profile - reworked in March 2023
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Delegate 'Admin tools' menus - New in 2.5
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Define your own Password policy - New in 2.7
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Implement Password expiration - New in 2.7
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Create your authentication method - New in 2.7
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Prevent User accidentally disabled - added in October 2021
User Interface
Mandatory, hidden, controlled
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Force a field to be read only - 2019 - reworked in March 2023
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Hide cost for some users - 2019
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Form Prefill: - 2019
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Prefill fields in an object creation form
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Prefill fields in a transition
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Prefill search criteria, when searching objects to link them to the current object
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Check data integrity: - 2019
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Ensure that
End date
is afterStart date
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Ensure that a Location is filled when on Physical Device is on Production
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Prevent a User to create a class that he can edit
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Define Obsolescence rules - 2018
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Prevent duplicates - 2019
Display
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Change the iTop Homepage - 2020
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Enrich display of an object - 2019
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Differentiate homonyms - New in 3.0
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Changing page title - March 2022
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Navigation between objects - August 2022
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Hide Impact Analyses - Sept 2022
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Add action on a list - Dec 2022
Theme & Colors
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Changing iTop logos - reworked in March 2023
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Changing iTop colors - Sept 2022
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Highlight critical objects - New in 2.7
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Change menu icon - New in 3.0
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Class color & icon - New in 3.0
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Changing left menu colors - Sept 2022
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Changing main colors - Sept 2022
Automation
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Compute WorkOrder End Date - 2019 - Reworked March 2023
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Count Ticket reopening - 2019 - Reworked March 2023
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Store Count of n:n relation - 2020
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Transfer Ticket to another iTop - July 2022
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Store Count of 1:n relation - Oct 2022
Ticket management
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Get resolution delay taking coverage window into account - 2019
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SLA by Service Subcategory - 2019
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Cascading Change closure: Resolve automatically all associated User Requests on
Related change
closure -
Service Provider with Intermediates - May 2022
Customizing the Portal
Only available since version 2.3, the enhanced Portal offers customization options
Examples of How to :
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Create Tickets for others - July 2021
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Add a Dashlet (since 2.5)
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Create a new portal - January 2021
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Optional relationship on Portal - March 2022
Contribute to iTop translations
3_0_0/customization/start.txt ·
Last modified: 2023/03/10 16:38 (external edit)