:: Version 3.0.0 ::

Install and Upgrade your iTop

Intended audience

This document is targeted towards system administrators in charge of installing, upgrading the iTop application.

This document assumes that you have at least a basic knowledge about:

  • configuring your web server (Apache Httpd, IIS, NGINX, …),
  • PHP installation and configuration,
  • MySQL and the SQL language in general.


iTop is an app based on PHP and MySQL or MariaDB.
Client will only need a web browser with JavaScript enabled.
All details about each required component can be found below !

Get iTop package

  • iTop Professional or Essential : for Combodo and Combodo partners clients, download your package from the ITSM Designer. On the Designer home screen, click on your instance's version, in the displayed dialog select the version you need and click download
  • iTop Community : download from SourceForge
The source code can be downloaded or cloned from the iTop repository on GitHub
Warning : this should be done by developers only

Install / upgrade iTop

Install extensions or additional modules

Each iTop Community package can be customized by adding extensions. This can be done :

  • Automatically using iTop hub : in iTop admin console, simply open “iTop Hub / Connect to iTop Hub” menu.
  • Manually:
    1. Copy the modules files to the /extensions iTop subdirectory
    2. Make sure that the iTop configuration file (config-itop.php in conf/production) is not read-only,
    3. Point your web browser to http(s)://location_of_itop/setup and follow the on-screen instructions.

Finetune the system

3_0_0/install/start.txt · Last modified: 2021/07/06 15:44 (external edit)
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