Install and Upgrade your iTop
This document is targeted towards system administrators in charge of installing, upgrading the iTop application.
This document assumes that you have at least a basic knowledge about:
configuring your web server (Apache Httpd, IIS, NGINX, …),
PHP installation and configuration,
MySQL and the SQL language in general.
All details about each required component can be found below !
Get iTop package
iTop Professional or Essential : for Combodo and Combodo partners clients, download your package from the ITSM Designer. On the Designer home screen, click on your instance's version, in the displayed dialog select the version you need and click download
iTop Community : download from SourceForge
Warning : this should be done by developers only
Install / upgrade iTop
Install extensions or additional modules
Each iTop Community package can be customized by adding extensions. This can be done :
Automatically using iTop hub : in iTop admin console, simply open “iTop Hub / Connect to iTop Hub” menu.
Copy the modules files to the
Make sure that the iTop configuration file (
conf/production) is not read-only,
Point your web browser to
http(s)://location_of_itop/setupand follow the on-screen instructions.