ITSM Designer

Congratulations for having purchased a Combodo product!

Familiar with the tool, check the last Changes maybe

Along with a fully integrated distribution of iTop, you will benefit from the ITSM Designer features:

• Graphical edition of your application model
• Project management of the customization

Should you be a newbie to the ITSM Designer, we highly recommended you to start up with:

• Reading or executing the quick tour tutorial
• Reading and understanding some principles
• Overviewing the chapter Manage instances and revisions

The other chapters are the reference guides for various types of customizations:

• Data Model Edition
• Edition of Impact Analysis rules
• Managing Menus
• Branding - Your own company logos can be used instead of iTop
• Specific editors:
  • Edition of Methods - Designer PHP developers only
  • PHP snippets - Pieces of PHP code independent of any iTop objects - Designer PHP developers only
  • Constants - Brought by some modules / extensions for easy overload
  • Module Parameters - Brought by some modules / extensions for easy overload in Designer and in Configuration file
• Handling branches within ITSM Designer (advanced usage)