What's new in iTop 2.4
This new feature is targeted for iTop installations with
multiple years of data, performance issue and a requirement to keep
even the old data accessible online. It enables flagging old data
archived which is equivalent to a “soft delete”.
Archived data look like truly deleted, also they can
be seen again with a special console mode.
This new feature allows to
highlight this status with icon and tag when listing and displaying those objects,
improve impact analysis accuracy by ignoring
obsoleteobjects from displayed list, if requested by the user
This feature was enhanced to remove some of the known limitations.
What's possible now on Ticket
User is forced to change the
re-assigntransition, but not in any place else.
hiddenin any state before
What's possible on any class with lifecycle
Force a field to be documented when going from a particular state to another, but for any other transition ending on the same final state, do not prompt for that field.
Force a field to be documented in a transition, but then be read-only in the final state.
Force a field to be documented in the portal on a transition, while it is not mandatory on the console
Force a field to be hidden on the portal on a transition, while it is prompted in the console
You can set
attachmentin read-only mode based on object states in
console. Example, preventing a portal user to add an attachment on a closed ticket.
Introduced in 2.3.0, the Portal gets mature with multiple enhancements:
Filter Brickextension is now included to the core application.
Create Bricknow supports abstract class.
Manage Brickdisplays object count on each tab.
Browse Brickoffers a new Mosaic mode:
Tree mode has an optionnal description, improving readability and filter efficiency
Multiple enhancements on Forms, such as: opening mode, display mode, use of dictionary entries,…
New forms per transition, redefining the displayed/required fields.
Hiding/enabling transitions by user profile.
Importing Images and Files
It is now possible to import Images and Files attributes through CSV import, convenient for loading images for the Mosaic mode of the portal.
More details here
Console Look & Feel
We have revisited the layout used to display and edit an object in the console:
Aligned labels to the left
Set the same width for each field in edit mode
HTMLattributes under their label, using the full width of the column.
Offer a full screen mode for
Textattribute as we have for
Add an horizontal scroll-bar when the window is not large enough to display the object
Fix bugs by which fields were getting out of the frame.
Creating an object from another one in view mode: New Configuration parameter
allow_menu_on_linksetto enable “Actions” menus in read mode on LinkedSet attributes.
New placeholder $current_user->friendlyname$ on Notification to reference the user having done the change which has triggered the Action.