Search
A search tab (
) is present in many places
in iTop. Clicking on this tab toggles the display of a
multi-criteria search form. Inside the form, the search button
(
) is used to
launch the search once the criteria have been filled.
All the criterias of the search form are combined together using a AND operator. This means that when searching for Tickets, if you specify “Demo” as the Organization and “High” as the severity, the search results will list all the Tickets of the Organization “Demo” which have a “High” priority (Organization = Demo and Priority = High).
Date Fields
The format for dates used by iTop is always the same: it is the year on 4 digits, followed by a dash, followed by the month expressed on 2 digits, followed by a dash and finally the day on 2 digits. (In short: YYYY-MM-DD)
For the fields holding a date and a time, the format is the same but the date is followed by a space then the hours on 2 digits (24 hours format) followed by a colon (:) followed by the minutes on two digits followed by a colon (:) and the seconds on two digits. (In short: YYYY-MM-DD hh:mm:ss).
The “time” part, but also the day or even the month information
can be omitted for the date expression, in which case the resulting
date will be equivalent to the beginning of the period. For example
searching for >2012-12 is equivalent to searching
for >2012-12-01 00:00:00. Searching
[2011,2013] will match all dates in 2011 and 2012,
since it will search for [2011-01-01 00:00:00,2013-01-01
00:00:00]
When a field contains a date, some special operators are allowed. Such operators are specified by typing them directly in the search field:
| Operator | Meaning | Example |
|---|---|---|
| < | Strictly less than | Type <2012-01-01 to search for any
date before the first day of 2012 |
| > | Strictly greater than | Type >2011-12-31 to search for any
date after the last day of 2011 |
| [date1,date2] | In the range | [2012-01-01,2012-01-31] To search for
any date in January 2012 (including the first and last day of the
month) |
When placing the pointer of the mouse over a date field, a tooltip with some explanations appears:
Global search
The “Global search” feature is located at the top right of all iTop pages.
The global search searches for the given string of text inside all the objects in iTop. To launch the search enter the text to search and click on the magnifier icon or press the ENTER key of your keyboard.
The search results are displayed by groups: all the matching objects of the same class are grouped together in one table.
Since the global search searches in all the objects of the iTop
database it can become quite slow when the number of object
increases, however you can speed-up the search by limiting its
scope to a given class of objects. The syntax to specify the scope
of the global search is the following: class_name:
text_to_search.
Searching for Server:webserv will search for all
server objects containing the text “webserv” in any of their
fields.
You can also specify as a scope a class that has subclasses. For example:
Searching for Contact:dali will search for all
Teams and Persons containing dali in any of their fields.
Dali,
dali or DALI will give identical
results.